Engagement Architect

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world-class culture to our generous benefits, to developing cutting-edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!

• Work synergistically with WWT account teams and sales units to probe, qualify, and secure business opportunities for Infrastructure Solutions.
• Support Sales with relevant and current WWT services knowledge to aid in qualification and pursuit decisions.
• Review opportunities to confirm that qualification standards have been met.
• Offer advice to the Sales team around related experience with similar engagements, feasibility of a particular type of engagement, and other insights that may influence the decision to pursue the opportunity. For opportunities that are not ready for pursuit, advise the Sales team on how the opportunity could be reshaped to better match WWT's capabilities while meeting the client's objectives. For pursuit opportunities, determine what departments and roles will be engaged for the next steps.

• Lead scope discussions and workshops with clients, seeking to understand the client's business and technical objectives and constraints. Perform detailed discovery and requirements gathering. Engage WWT subject matter experts to assist in scoping.
• Determine internally how WWT will perform the services in scope. This does not include the technical solution architecture or engineering of the technology products such as hardware selection and software licensing; this is an Engineering responsibility. This phase includes a preliminary timeline, resource planning, risk assessment, estimating and budgeting, preliminary proposal, and preliminary SOW/contract development.
• Prepare detailed estimates and pricing models leveraging the technical expertise of engineers, architects, and project/program managers.
• Develop nuanced cost estimates that factor in the TCO and ROI.
• Craft compelling proposals that highlight not just immediate solutions, but also long-term strategies to benefit our customers.
• Present proposals and SOWs to clients. Revise scope, timeline, and fees based on client feedback. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from unfunded scope expansion and other risks. Balance winning business with creating engagements that optimized for successful and profitable delivery. Execute approved SOWs and follow internal processes to open projects.

• Guide new engagements through internal setup and initiation processes.
• Remain aware of the status of engagements. Assist with scope clarification, scope changes, and other activities when needed to support service delivery efforts. When required, lead difficult conversations to address scope changes or issues.
• Review deals/engagements prepared by other employees for compliance and quality control purposes. Follow detailed documentation on the Deal Review process.

• Bachelor's degree or equivalent experience.
• Demonstratable experience creating, defining, selling, or delivering large scale infrastructure technology services engagements in the areas of data center, digital workspace (collaboration tools, endpoints, etc.) networking, mobility, and/or security. Management Consulting experience is a plus.
• Proven expertise in the Global Financial Services or Global Telecommunication Service Provider industry is required.
• Track record in creating and closing opportunities in infrastructure solution areas such as Data Center Transformation, Network Lifecycle Modernization, Digital Workspace Transformation, Wi-Fi Modernization
• Expert proficiency in financial modeling, including CAPEX/OPEX calculations specific to infrastructure solution proposals.
• Experience in structuring deals that incorporate multi-technologies and service delivery models to include deployment services, managed services, strategic staffing, and supply chain logistics.
• Highly proficient in articulating complex solutions to both technical and non-technical senior executives.
• Posting location: London, UK