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Uber

Senior Product Manager, Marketplace

San Francisco, CA

About the Team

The Uber Marketplace is designed to move riders & drivers efficiently from where they are to where they want to go. Every dollar that is transacted in the Uber Marketplace (driver forecasting, dynamic pricing fares, matching driver/rider pricing, and overall marketplace

health) is informed and influenced by data - and our Product team decides the algorithms that enable millions of earners and consumers to ride, deliver, eat, and move daily.

Uber operates an Open Marketplace - it's open to everybody who wants to make a living. You can drive whenever you want, wherever you want, and however you want. We offer broad access to work, and we expand mobility for riders. The freedom and flexibility that

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this affords is hard to understand, until you actually try it. We understand that connecting people to places and opportunities has real-world consequences, and that's a big responsibility. Our principled approach to marketplace design helps us live up to that responsibility.

About the Role

As a Senior Product Manager, you will be responsible for strategy and development of technology that connect customers and earners in the most fabulous and efficient way possible. You will leverage optimization, artificial intelligence and innovative design thinking collaborating cross functionally to improve experience for earners and customers while improving topline/bottom line for the largest gig-economy company in the world!

What you'll do:

  • Define the roadmap and lead execution of products that impact drivers, couriers, riders and eaters across mobility and delivery marketplaces.
  • Work closely with pricing, driver, rider, legal and operations teams to deliver scalable delightful experiences that drive marketplace efficiency.
  • Execute rapidly while maintaining a North Star aligned with Uber's mission and strategies.
  • Balance trade offs nimbly across experience, top/bottom line, regulatory risk and platformization.
  • Drive cross-functional teams to set qualitative objectives and quantitative goals. Requires collaborating with and challenging all members of cross functional teams (e.g. design, engineering, data science, legal, etc.) to think boldly and creatively and channel that energy into concrete and rapid execution.
  • Maintain, monitor and measure the performance of launched products and funnel takeaways back into product development and innovation.
  • Communicate product opportunities, challenges, plans, benefits and results to the appropriate audience at the appropriate time.

Basic Qualifications:

  • Bachelors degree and 5+ years experience delivering successful and innovative products while crafting coherent product visions, multi-year strategies, and roadmaps that your team and the business rallies behind.
  • Strong customer emotional intelligence, with an ability to transform complex data and customer insights into a prioritized roadmap.

Preferred Qualifications:

  • Ability to effectively engage ML engineers and/or data scientists while setting a bold technical vision. We want to see an understanding of the technology and its capabilities/limitations as well as addressing business problems with ML learnings and getting capabilities into production.
  • Proven track record to work collaboratively with technical and non-technical team members up to and including the executive-level. This will be an extremely cross-functional role, with more than a handful of core stakeholder teams.
  • Experience partnering with cross-functional teams of engineers, data scientists, and designers to deliver extraordinary products.
  • Entrepreneurial spirit and a thirst for learning with an academic background or equivalent work experience in computer science, data science, statistics, economics or engineering.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, USA
Job ID: Uber-128195
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program