Overview
Desktop Engineering is responsible for maintaining all of the end user systems that our employees utilize to serve our members. We maintain approximately 40k endpoints across the globe utilizing Microsoft Endpoint Configuration Manager, PowerShell, and other tools. Our small but mighty team ensures the stability, security, resiliency, and lifecycle of these devices and the software that runs on them.
This candidate will support administrative tasks and assist engineers with lower-level tasks in relation to enterprise-wide efforts including Co-Management with InTune, Windows 11, Microsoft 365, VDI expansion, vulnerability management, and Major Incident management.
Responsibilities
• Perform engineering tasks and assignment in support of peers, business requirements, and projects
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• Perform engineering technology research, configuration, deployment, and/or troubleshooting of enterprise endpoints
• Assist team members with administrative tasks including ticket documentation, submission, end user communication, etc.
• Assist with day-to-day support activities including request management, incident management, and access management
• Perform other duties as assigned
Qualifications
• Effective organizational, planning and time management skills
• Effective research, analytical, and problem-solving skills
• Effective verbal and written communication skills
• Effective usage and troubleshooting of Windows 10 and 11
• Willingness to be a self-starter and eagerness to learn new technologies
• Familiarity with Microsoft Endpoint and Configuration Management environment is a plus
• Familiarity with PowerShell is a plus
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
• Military Times 2022 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.