Senior Account Manager

Overview

Senior Account Manager - Retail & Apparel ERP (UK&I)

Location: Remote

Join Aptean, a leading innovator in Retail and Apparel ERP software solutions. With a commitment to revolutionizing the way businesses manage end to end Backoffice processes.

We are seeking a dynamic and results-driven Senior Account Manager to contribute to our growth and success.

As an Account Manager for Aptean Retail and Apparel ERP, you will be an integral part of our sales team, responsible for identifying and cultivating new business opportunities, fostering client relationships, and driving the adoption of our cutting-edge Retail and Apparel ERP solutions. This role presents an exciting opportunity for an experienced professional to make a significant impact in the rapidly evolving Retail ERP technology, working with customers across the Food & Beverage, Fashion, and Consumer Electronics sectors.

• Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
• Identify opportunities and close deals for additional Aptean products, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
• Identify and manage opportunistic new business situations.
• Maintain a thorough understanding of a customer's business goals and the status of all current projects and issues.
• Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.
• Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
• Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account.

• Thorough understanding of the customer sales cycle
• Minimum 3-5 years' experience working with SaaS, software products, services, competencies, omni-channel solutions, and offerings across Retail sectors.
• Knowledge or experience of sales methodologies, e.g. Challenger Sale, Value Selling - Meddic.
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Excellent sales, negotiation skills and objection handling skills,
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams.
• Experience managing deal values up to £250K
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.
• Good decision-making ability and negotiation skills