Manager, Data and Analytics

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Global Financial Planning and Analysis team serves as a strategic business partner for global business leaders and provides finance support for global business functions. We are an agile, highly visible team that collaborates across functions/product groups and play a leading role in providing financial planning, management reporting, and decision support analytics to business leaders. Visa’s Value-In-Kind (VIK) program plays an increasingly vital role in fueling growth of Value-Added Services (VAS) and Commercial and Money Movement Solutions (CMS), two high priority focus areas for Visa. Appropriately structuring the offer of select VAS and CMS services in the form of value-in-kind (VIK) incentives to clients, while displacing cash incentives, is a lynchpin strategy for the company. The Global VIK Finance Team sits within the broader Global VAS FP&A Team and closely partners with leaders across all facets of the business to advise on and plan for how to optimize on both the offer and delivery of VIK incentives to drive Visa’s growth.

The Manager, Data and Analytics will join the Global VIK Financial Planning and Analysis team to design, build and advance the critical tools, systems, capabilities and innovation of business intelligence and business process automation. This person will partner with business, finance, and IT partners to develop and run a set of self-service analytical capabilities and modernize existing dashboards (e.g., Power BI and Tableau). The role also requires evaluating and enhancing existing ‘low code’ automated workflows using a combination of SharePoint, Power Automate, and Power Apps. There is also an immediate need to shape and refine our end-to-end approach to data access and governance, by taking account of systems, user needs, current requirements, and desired future capabilities.

Build a foundation that supports the growth and complexity of the VIK program and improves visibility and insights for the finance, value-added-services, and sales teams. Modernize our processes to enable better, faster decision making and drive more timely insights for our clients and business partners, including how to leverage AI. Implement technology to evolve how we work together to achieve meaningful, sustainable change and enable our long-term growth agenda. Ensure a clear and measurable set of KPIs against our Finance OKRs and Scorecard to track, report and recognize key milestones and impact statements for our work product.

Essential Functions:

Enable Data Driven Decision Making:

• Execute strategy for integrated, modernized, and scalable systems
• Enable insight-based, forward-looking decision making
• Drive new 'digital' offerings for business decision support
• Identify advanced analytics, AI tooling and use case for the present and 12-18 months into the future based on projected future AI capabilities.
• Empower leadership with self-service BI to track key KPIs and steer business accordingly
• Ensure critical data is harmonized
• Assist business partners to identify true value drivers from the BI tools
• Influence without accountability for data governance, processes, and training on tools

“A” Accountability over select Key Initiatives:

• Drive and deliver business intelligence capabilities to a broad range of stakeholders
• Automate workflows with heightened attention for how to maximize adoption
• Provide KPI reporting on status of key initiatives and deliverables
• Develop and manage internal processes and best practices around data, reporting and analytics

Successful Qualities:

• Business acumen: Understanding of company and Finance strategy, understand how the VIK program impacts the business from top to bottom
• Strong voice for issue resolution: Active role in driving cross-initiative and cross-functional intervention for resolution of challenges
• Both systems thinker and systems operator: Have ability to engage across all levels, from strategic considerations down to data level details (e.g., being able to troubleshoot why data is not being reflected accurately on a dashboard)
• Experience in project governance and oversight: Lead program management, setup, and capabilities, strategize on governance, cadences, and engagement model with regional stakeholders
• Effective communication: Proven effective communicator with senior leadership to provide transparency and drive clear accountability for ownership of activities and milestones.
• Change championing: Engage and activate leaders and stakeholders towards change, driving positive sentiment and willingness towards transformation.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 5 or more years of relevant work experience with a bachelor’s degree or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
• 6 or more years of relevant work experience with a bachelor’s degree or at least 4 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• Demonstrated experience leading design and building BI dashboard for a broad audience in Power BI or Tableau
• Proficient in using SharePoint for MS automated workflows, including Power Automate and Power Apps
• Proficient in writing optimized SQL queries involving complex joins, windows functions, and Common Table Expressions (CTEs)
• Proficient in designing and optimizing complex data pipelines for large datasets, can identify and address performance bottlenecks in data pipelines, understands database indexing and partitioning
• Experience working with Python and Hadoop a plus
• Strong analytical and critical thinking skills, with practical experience in financial or statistical modelling and quantitative analysis of large datasets
• Initiative-taker willing to utilize and learn innovative technology to solve business problems.
• Good interpersonal, facilitation, and demonstrated emerging leadership skills.
• Able to operate at an advanced level of written and spoken communication, write and speak effectively with impact.
• Highly adaptive, comfortable working within a complex, and often ambiguous, environment. Equally capable of thriving with changing circumstances, and to lead through the noise.
• Self-starter who can responsibly advance work and is comfortable making sound, well-informed judgement calls for progress, without needless delays.
• Experience standing up new functions and processes in complex and collaborative global environments.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 118,500 to 171,750 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.