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Uber

Senior Strategic Operations Manager, Consumer Intelligence - Grocery & Retail

San Francisco, CA

About the Role

Uber Eats is looking for a Strategic Operations Senior Manager to manage the business intelligence for Grocery & Retail within our Uber Eats feed. This operations role calls for a combination of creative problem-solving, operational optimization, data analytics, and stakeholder management. Strong track record of managing complex data sets, deriving insights, and driving projects out of the data. You should be comfortable in an "all hands on deck" environment, enjoy solving problems and thrive in a startup environment. You will work cross-functionally with other teams to ensure Grocery and Retail impressions are showing for the right user at the right time.

What You'll Do

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  • Analyze: Work with some of the most complex data we have to drive powerful insights that drive growth
  • Turn insights into strategy: Construct a strategy for both short and long term to improve the feed to maximize Grocery and Retail growth, while protecting overall platform value
  • Turn strategy into action: Own strategy of Ops available tooling to deliver impactful impressions
  • Validate and scale: Run methodical XPs that maximize learnings with efficient use of resources to validate hypotheses and implement learnings.
  • Collaborate: Work with our product teams to develop short and long term strategies that improve user experience for Grocery and Retail

Basic Qualifications

  • Excellent written and verbal communication skills
  • Data management and visualization tools like Excel, Power BI, Tableau, etc
  • Strong analytical skills and the ability to tackle problems logically; Data-driven approach to decision making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking
  • Bias toward action and master simplifier - constantly pushing toward alignment, clarity and execution on tight timelines
  • Phenomenal collaborator and someone who proactively partners across teams
  • Self-motivated, works independently and possess strong organization and time management skills
  • Creative approach that enjoys experimentation and is willing to take bold bets despite risk of failure
  • Track record of driving agenda and making smart tradeoffs in an environment of conflicting internal priorities

Preferred Qualifications

  • Management consulting, marketplace growth operations, or strategy work in a large business (3+ years preferred)
  • Proficiency in SQL strongly preferred

For Chicago, IL-based roles: The base salary range for this role is USD$112,000 per year - USD$124,000 per year.

For Miami, FL-based roles: The base salary range for this role is USD$112,000 per year - USD$124,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, USA; New York, NY, USA; Miami, FL, USA; Chicago, IL, USA
Job ID: Uber-131053
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program