Senior Account Manager (Bioservices / Cold Storage)

Job Description

About us

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges.

This role is remote within the United Kingdom.

Discover Impactful Work:

A day in the Life:

• Sr Account manager to seek clients and new business opportunities in BioServices (biorepository) and transportation.
• Lead client expectations by involving other colleagues from Client Services, Subject Matter Experts and Executive Leadership Team (ELT) Members, in order to build an integrated relationship.
• Document activity and report progress on an ongoing basis with CRM systems. Review performance against plan with sales leader and, where shortfalls exist, the incumbent will recommend alternative strategies and tactics.
• Responsible for owning the process of bringing new business. This may include leadership at the bid defense meeting, quote discussion, contracts management etc. The role will be accountable for meeting new business targets.
• Gain knowledge of the outsourcing strategy of the assigned clients and develop short / medium- and long-term strategies that result in maximizing the opportunities to provide the clients with clinical trials supplies services. This includes the prioritization of accounts, identification of decision-makers, utilization of sales tools.
• Meet and exceed the sales goal for the assigned accounts and/or territory
• Observe company policy and appropriate SOP's and where appropriate makes recommendations for improving the efficiency of policies and procedures.
• Participate in required training and development opportunities.
• Other sales related duties as assigned may be required to perform the role

• BSc/BA or equivalent in business or the sciences

• Extensive prior experience within the life sciences industry; pharmaceutical, biotech industry including cell and gene therapy OR clinical supply chain OR Cold Storage OR Transportation.
• Industry experience related clinical project and/or sales experience would be distinct advantage.(Preferably, this includes clinical protocol development and/or CRO sales.)
• Clinical trials and/or supplies management knowledge preferred.
• Sales or Account Management experience.

• Teamwork, especially in a matrix management organization. Ability to influence across functions across Thermo Fisher Scientific sites and across companies to achieve objectives.
• Demonstrated competency with software tools used for internal and external communications such as the Microsoft Office Suite, including MS PowerPoint, SalesForce.com, or other CRM software.
• Sales, communication and presentation skills. Capable to understand client's requirements and able to devise and articulate the most appropriate solutions.
• Proven problem solving with keen analytical skills. Capable of identifying and raising issues.
• Have a focus on always meeting the required timelines.
• Self-motivated and goal focused to achieve results. Is capable of working with autonomy and assessing when to involve the relevant colleagues and management for support.
• Up to 50% overnight travel may be required