Director, Workout

Director, Workout

Phoenix, United States of America

The Director, Workout manages a limited number of workout cases of the most complex nature and exposure concentration. They review action plans for the resolution of problem loans through improved credit quality or repayment, in a cost effective manner, while minimizing potential losses to the company.

• Ensures adherence to the policies and procedures established by the company.
• Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies.
• Monitors and manages risk/exposure and compliance with the company's policies.
• Identifies, manages and reports on the company's risk areas.
• Evaluates the adequacy and effectiveness of data, document retention, and monitors systems.
• Provide oversight and guidance to Workout Officers throughout the division. May manage a small team of workout professionals.
• Attend watch-asset review meetings on behalf of Workout division and provide effective challenge to proposed risk ratings, action plans, and strategies.
• Review and approve Workout credit proposals and reviews, ensuring appropriate risk ratings, accrual status, charge-offs, reserves, and strategies.
• Devise strategies, negotiate and structure transactions as required in Workout, provided that the decisions are consistent with the overall obligor strategy and plan as approved.
• Develop Workout strategies including analysis of a borrower's repayment capacity, evaluation of the guarantor support, and continual assessment of collateral condition and value.
• Perform financial analysis, Commercial Real Estate appraisal analysis, understanding of market dynamics and ensuring internal and external reporting is completed as required.
• Provide continuous monitoring of credit risks in the Portfolio and propose action plans directed towards mitigation and resolving further potential deterioration in borrowers in the Portfolio
• Collaborates with multiple internal and external parties associated with each loan, including legal, loan operations and the middle office.
• Facilitates the resolution of problem loans through improved credit quality or repayment, in a cost effective manner.
• Reviews adequacy of assigned risk ratings and provide support for risk rating upgrade and downgrade recommendations.
• Collects financial information, communicates with loan operations and middle office to ensure approved loans are booked, funded, and managed in a proper and timely manner.
• Reduces criticized and classified exposures in accordance with risk management objectives and corporate budgets.
• Ensures compliance with training, statutes, valuation and environmental policy.
• Analyzes severely delinquent and charged off accounts to identify possible problems, trends, and issues for feedback to credit and management.
• Mentors and coaches work of junior level workout professionals.

• Education: Bachelor's Degree in Business, Accounting, Finance, Economics or equivalent field or equivalent work experience. Master's Degree in Business, Accounting, Finance, Economics or equivalent field preferred.
• Work Experience: 12+ Years Commercial Real Estate/Multifamily Workout
• Ability to develop and present the Bank's position to execute proposed strategies to remedy substandard and non-performing credits.
• Strong math and analytical skills.
• In depth understanding of CRE loan documentation.
• Ability to quickly respond to inquiries from regulatory agencies, internal partners, and external consultants.
• Advanced knowledge of collection and workout best practices, identification, resolution and implementation.
• Excellent written and verbal communication skills.
• Excellent critical thinking skills with the ability to be adept in identifying and resolving complex risk management problems.
• Excellent project management skills.
• Ability to build and foster internal relationships.
• Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure.
• Advanced Microsoft Office (Excel, Word, PowerPoint, Outlook, Sharepoint) skills.