Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks an enthusiastic, dedicated, and mission-aligned Operations Manager to support our Armory Department.
The Operations Manager will bring a passion for the mission of Harlem Children's Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.
The ideal candidate will be highly efficient and very organized, have excellent interpersonal skills, and possess the ability to work well with all levels of staff. The candidate will also be committed, energetic, and eager to join a progressive, demanding team.
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Minimum Qualifications
- Bachelor's degree with at least 2 years of related experience
Who You Are
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook, Google Suite, HR software, and/or accounting software is preferred
- Strong work ethic with impeccable attention to detail
- Excellent written and verbal communication skills
- Must be comfortable working independently and as part of a broader team
- Ability to handle confidential and sensitive information
- Proven success in administering multiple projects simultaneously and prioritizing workload
What You'll Do
- Provide direct support to the Armory Director, proficient in managing long-term deliverables and meeting agendas for the leadership team
- Collaborate with building personnel to produce materials for building upgrades or renovation
- Support the Director in developing and implementing systems across the operations portfolio
- Oversee the maintenance and cleanliness of the facility, ensuring a safe and welcoming environment for all visitors.
- Implement strategies to enhance the overall customer experience, including efficient registration processes, clear communication channels, and responsive support services.
- Manage the day-to-day delivery and workflow of assigned projects
- Support the Armory leadership team in tracking high-priority initiatives
- Document and disseminate best practices for Operational Support staff comprised of full-time and part-time roles
- Complete basic administrative tasks (manage calendars, schedule meetings, file documents, etc.)
- Removing roadblocks and barriers for building operations through proactive problem-solving
- Documenting operational systems by creating robust, scalable, well-documented procedures
- Contributing to the leadership of the organization-wide Operations team, including coordinating training as requested and contributing to long-term planning for Operations
- Organizing, communicating, and reporting on deliverables
- Ability to perform routine maintenance tasks preferred
- Perform other duties and projects as assigned
Schedule
- Tuesday through Saturday, 8:30 am - 4:30 pm
Benefits
As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families - and our staff - thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth.
Our exceptional full-time benefits include:
- Highly competitive base salaries
- Paid time off
- Employee referral bonus
- Career advancement
- No-cost health insurance
- Life Insurance
- Short-and long-term disability
- Additional voluntary benefits
- Wellness discounts
- Commuter benefits
- Financial wellness perks
- Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more)
The salary range for this position is $60,000-$65,000 per year. To be considered, interested applicants can also submit a cover letter and resume to hczcareers@hcz.org. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an EOE.