Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Transformation team within Global Business Solutions is passionate about driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise. We strive to be global strategic business partners, delivering world class transformational solutions. We operate as a global organization, supporting various functions including Finance, Controllership, Purchasing, HR, Manufacturing, Sales, Marketing, and a growing list of new business partnerships.
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Buick and GMC are global brands for General Motors and strive to provide our customers a world-class product and experience. As a part of this organization, we are looking for someone to support our North American Sales Operations Team with various projects including the development, creation, implementation, and maintenance of tools that will allow us to grow market share. This could include, but not limited to, sales tracking reports, scorecards, contest ranking and reporting, key metric tracking, etc. Our goal is to provide our team with the tools necessary to excel in their performance.
What You'll Do
- Provide world-class support for the Buick GMC Group Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions
- Support communication to our business users
- Develop and present training materials to a global audience
- Develop standardized reporting tools and dashboards to enhance the customer experience
- Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testing. Create a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan
- Provide and maintain clear status in reporting during UAT for responsibility, escalation, and execution
- Prepare and maintain validation evidence of test status through screen shots and test case progression
- Update and maintain operations process, desk procedures and other documentation
- Collaborate globally and cross-functionally with various partners across different business functions to understand business processes
Additional Description
Your Skills & Abilities Qualifications and Experience
- A Bachelor's or Master's degree in Business, Finance, Accounting, Marketing, IT or related field
- 3+ years of relevant work experience in process transformation/developing reports and dashboards/ consulting.
- Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements
- Detail oriented, with strong business acumen
- Experience with Agile / Scrum framework is preferable.
- Working level knowledge of Power BI and KNIME .
- Experience in managing end-to-end test cycles is preferable.
- Experience in developing training manuals and conducting training is preferable.
- Affinity with technology and/or familiarity with analytics tools and techniques
- Highly motivated and willing to learn and take on new challenges
- Excellent written and verbal communication skills
- Highly proficient in Microsoft Office applications
Important: Must be willing to work in the NIGHT SHIFT.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.