IT Business Analyst

JOB DESCRIPTION

Locations: Minneapolis, MN; Columbia, MD; or Charlotte, NC (Hybrid)

This is a hybrid position primarily based in any of the above listed US office locations. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential:

Computershare has an exciting opportunity for a permanent full-time IT Business Analyst to join our Computershare Corporate Trust (CCT) team.

Here are a few things that make this opportunity truly fantastic:

• We work in a fun and collaborative team environment with a supportive management team to ensure you reach your career goals, no matter where they may take you.
• We offer continuous learning and education opportunities and put emphasis on continued improvement and growth.
• We believe that creativity fosters opportunity, and that the ideas of our employees will be what keeps us ahead in the market.
• Enjoy flexibility with the hours that you work, ensuring that you can obtain the right work-life balance.

• Be part of a cross-functional Agile delivery team which creates customer-oriented solutions aligned to the overall Computershare and Technology strategy and values.
• Perform business analysis and administrative tasks to assist with the enhancement and maintenance of applications managed by the Enterprise Systems team.
• Assist in the preparation of clear requirements which will form a well-balanced Product Backlog.
• Partner with product manager and project team to define business requirements to meet the project objectives. Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives.
• Communicates, collaborates and negotiates with key stakeholders (value stream leaders, business groups and control groups)
• Effectively manage risks associated with projects and scrum team, including: compliance with applicable laws, rules, and regulations; and adherence to internal policies, procedures, and controls
• Look at industry trends and customer feedback to brainstorm on features.
• Obtain appropriate buy-in on difficult decisions and solve complex issues.
• Work with operations and technical teams to research and resolve production issues.
• Clarify ambiguities and customer experience based on business requirements and product objectives.

• 3+ years of IT Business Analyst experience including design documentation
• 2+ years of SQL and Agile experience
• Strong working experience of database development with Relationship Database Management Systems (RDBMS) such as Oracle or SQL Server
• Ability to articulate complex concepts in a clear manner
• Ability to manage process discovery, process modeling, and process improvement activities
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Excellent verbal, written, and interpersonal communication skills